The other commissioners joke that Keno has turned City Hall into campaign headquarters. Keno agreed with the writer that gum along the sidewalk is “disgusting,” and said he would pass the recommendation along to the proper department. There have been several requests for stop signs and traffic lights and one request to ask shop owners along State Road A1A to clean gum off the sidewalk. The top suggestions Keno has received deal with getting the homeless out of Holiday Park and reducing crime. He said he has spent “a couple thousand” on the project. He has offset the secretarial time, he said, by paying the cost of postage on his replies. Many of Keno’s responses are more than 185 words, spilling over to two pages.Īsked about staff time spent responding to suggestions, Keno said forwarding requests to various departments is part of his job. Keno also fails to mention that when he forwards such requests to various departments, those departments must respond, expending incalculable hours of staff time.Īn average business letter of 185 words dictated into a machine and typed on a personal computer costs about $12, according to Professional Secretaries International, a trade association in Kansas City.